Building Resilience in the Workplace

Duration: 1 Day
Category: Management and Leadership

Emotionally Resilient workplaces experience more cohesion, less stress and tension as well as greater productivity. Resilience is usually defined as “the positive capacity to cope with stress or adversity”. Resilience in the workplace refers to an employee’s ability to cope with the various challenges of the modern workplace: learning new technology, organisational change, downsizing, mergers, increased workload, budget pressures or deadlines.

More Details

Coaching Skills for High Performance

Duration: 1 Day
Category: Management and Leadership

There is an increasing demand on managers at all levels to improve performance in the workplace. One of the most powerful ways for a manager to improve performance is through coaching people on their team. Coaching is now viewed as a fundamental part of a manager’s role.

This practical hands-on course gives strategies and techniques for identifying key areas where there is a need for coaching, planning the coaching, carrying out coaching, arranging for practice and assessing the improved performance.

More Details

Communicating Across Generations

Duration: 1 Day
Category: Management and Leadership

Communicating with the different generations creates a variety of challenges in the workplace. Motivating and getting the best performance out of people from the different generations is essential for productivity within organisations. Strategies that work for Generation X may not necessarily be effective for Generation Y.

This one day program is provides practical tools for building teams, motivating and retaining, and communicating across generations.

More Details

Effective Conflict Resolution

Duration: 1 Day
Category: Management and Leadership

Workplace conflict has an impact on more than the individual–it creates a ripple effect, the repercussions of which are felt throughout the team and the organization. In this course, you will gain practical experience in recognising causes behind interpersonal conflict, targeting emotional triggers that create conflict, and applying proven techniques and strategies to build an environment of cooperation.

More Details

Emotional Intelligence at Work

Duration: 1 Day
Category: Management and Leadership

This course will equip delegates with the skills and knowledge for the practical application of Emotional Intelligence in the workplace, including: Self-awareness, Self-management, Social Skills and Relationship Management. It will help participants to understand themselves and others better, and will give an insight into how to build productive and professional relationships at work.

More Details

Giving and Receiving Feedback

Duration: 1 Day
Category: Management and Leadership

Feedback is an important part of our learning and development process. Without it, we have only our own estimation of how well we are performing. Understanding the art of giving and receiving feedback can offer constructive, rather than critical, suggestions for improving performance. It can highlight how team member contributions and small changes can lead to individuals maximising their potential to achieve better personal, group and organisational outcomes.

More Details

Leadership Fundamentals

Duration: 1 Day
Category: Management and Leadership

This one day course is for team leaders/managers to gain an understanding of their leadership style and behaviours, in order to effectively supervise others effectively. It takes participants through providing practical solutions to managing and leading people in a workplace.

More Details

Leadership Fundamentals

Duration: 1 Day
Category: Management and Leadership

This one day course is for team leaders/managers to gain an understanding of their leadership style and behaviours, in order to effectively supervise others effectively. It takes participants through providing practical solutions to managing and leading people in a workplace.

More Details

Leading High Performance Teams

Duration: 1 Day
Category: Management and Leadership

This workshop is focused on leaders who would like to improve levels of team performance and engage and involve their team members in a high performing team environment. It will give tools and strategies to assess their team, and work specifically on a plan to further improve their team culture and performance.

More Details

Leading Teams through Change

Duration: 1 Day
Category: Management and Leadership

The program is designed for leaders at all levels to understand the current changing climate in organisations. It will assist them to facilitate team members through change, embrace and view change in a positive way and prepare for the challenges that change brings. It will also allow leaders to reflect on their personal approach to change and examine and develop their resilience within their roles.

More Details

Managing Change and Building Resilience

Duration: 1 Day
Category: Management and Leadership

The program is designed for staff at all levels to understand the current changing climate in organisations. It will assist individuals to facilitate themselves through change, embrace and view change in a positive way and prepare for the challenges that change brings. It will also allow you to reflect on your own personal approach to change and examine and develop their resilience within their roles.

More Details

Managing Effective Meetings

Duration: 1 Day
Category: Management and Leadership

Many organisations use meetings for information distribution, communication and decision making – in teams, project groups, working parties, stakeholder forums and other purposes. At their best meetings can be creative, purposeful and supportive.

Yet some meetings can become unfocused, unproductive or interpersonally unpleasant. They are always expensive – yet we often plan or attend meetings unprepared, with confused agendas and with little structure or skills to help us achieve the purpose of the meeting.

More Details

Managing Performance

Duration: 1 Day
Category: Management and Leadership

Managers need to develop performance management skills to ensure their staff perform effectively. This involves identifying skills, setting clear objectives, and measuring team and individual performance. Staff who understand what is expected of them are more motivated and perform more effectively.

More Details

Managing Up – Influencing with Authority

Duration: 1 Day
Category: Management and Leadership

Most people have less formal authority than they need to carry out their responsibilities. Effective, innovative people know how to use informal, indirect authority to influence key stakeholders: their manager, peers, associates, customers, suppliers and staff.

Participants will learn how to expand their power and positive influence beyond your formal authority in order to get the job done.

More Details

Negotiating for Results

Duration: 1 Day
Category: Management and Leadership

Negotiation is crucial part of day-to-day survival, in both business and other areas of our lives.  It is about an agreement with another party or parties to achieve defined goals. To be successful in negotiations we need to employ constructive strategies.

More Details

Presenting with Confidence

Duration: 1 Day
Category: Management and Leadership

The ability to speak competently and effectively in public and to groups; to make persuasive and convincing speeches and presentations, and to impart information in a clear and understandable manner is essential in workplaces.

More Details

Project Management Fundamentals

Duration: 1 Day
Category: Management and Leadership

While project management skills are obviously important for project managers, interestingly the methods and tools that project managers use can be helpful for everyone.

A ‘task’ does not necessarily have to be called a ‘project’ in order for project management methods to be very useful in its planning and implementation. Even the smallest task can benefit from the use of a well-chosen project management technique or tool, especially in the planning stage.

Any task that requires some preparation to achieve a successful outcome will probably be done better by using a few project management methods somewhere in the process. Project management methods can help in the planning and managing of all sorts of tasks, especially complex activities.

Project management is associated with planning and managing change in an organisation, but a project can also be something unrelated to business – even a domestic situation, such as moving house, or planning a wedding.

Project management methods and tools can therefore be useful far more widely than people assume.

More Details

Strategic Problem Solving and Decision Making

Duration: 1 Day
Category: Management and Leadership

As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyse the possible causes, create options, select the most feasible option, and then implement it.

This workshop will help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.

More Details

The Skills Negotiator

Duration: 1 Day or 2 Days
Category: Management and Leadership

Negotiation is crucial part of day-to-day survival, in both business and other areas of our lives.  It is about an agreement with another party or parties to achieve defined goals. To be successful in negotiations we need to employ constructive strategies.

More Details

Time Management Workshop

Duration: 1 Day
Category: Management and Leadership

In organisations today there is so much work and so little time. There is no way to create more time, but there are many ways to use our limited time more effectively.

This workshop is designed to assist participants use the techniques of time management to effectively meet organisational objectives. It focuses upon planning and prioritisation to assist participants deal with their workload more efficiently and enjoy a more balanced and productive work life.

More Details