Business Writing for the Public Sector

Duration: 1 Day
Category: Business Writing

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Effective Proposal Writing

Duration: 1 Day
Category: Business Writing

The ability to produce convincing proposals is vital to the growth and survival of many organisations. This workshop will provide you with key skills and techniques to transform a good proposal into a successful one.

You will learn how to use persuasive writing techniques to meet the needs and answer the concerns of the busy decision makers. The workshop also shows you how to reduce the time it takes you to generate creative ideas, research and draft your work, yet produce higher quality writing. You will also learn how to craft an expert Executive Summary that compels your reader to keep reading.

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Leading Teams through Change

Duration: 1 Day
Category: Business Writing

The program is designed for leaders at all levels to understand the current changing climate in organisations. It will assist them to facilitate team members through change, embrace and view change in a positive way and prepare for the challenges that change brings. It will also allow leaders to reflect on their personal approach to change and examine and develop their resilience within their roles.

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Minute Taking Workshop

Duration: 1 Day and Online Sessions
Category: Business Writing

Minute taking is an integral factor in the success of a meeting. When the discussions are underway and decisions have been verbally made, accurate meeting minutes will record what has taken place and what actions are required, this course focuses on how to take concise minutes that are easy to read and form an accurate account of a meeting.

Outcomes for Participants

• Develop the confidence and skills to take accurate and concise minutes.
• Understand best practice theories to prepare for meetings and write effective minutes.
• Clearly identify your role before, during and after the meeting.
• Identify positive strategies for listening and summarising.
• Deal with jargon and technical language professionally.
• Identify different methods of minute taking and organising your material.
• Learn techniques to identify and highlight important points.

Topics Covered

Introduction to Minute Taking
• What are minutes?
• The skills of effective minute taking
• The challenges for minute takers
• Common terminology used in minutes
• The role and responsibility of a minute taker
• Working with the Chair

Listening and Note Taking
• Active listening
• Overcome barriers to good listening
• Tips for improving your listening when taking minutes

Before the Meeting
• Preparing an agenda
• Agenda guidelines
• Personal preparation for minute taking and meetings
During the Meeting
• Identifying key points to record (and what not to record)
• Dos and don’ts of Minute Taking
• Minute taking note strategies

After the Meeting
• Structuring and writing your minutes
• Proofreading your minutes
• Obtaining sign off

Report Writing

Duration: 1 Day
Category: Business Writing

Effective report writing is one of the best ways to inform, influence and persuade others. An organisation’s reports also form part of their formal and legal business record. While few people receive formal training in report writing before joining the workforce, it soon becomes one of the most important skills to learn for career success.

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Selection Criteria & Interview Skills for Public Sector

Duration: 2 Hour Virtual Session
Category: Business Writing

Public sector interviews are formal in structure and process. The questions are based almost solely on the selection criteria, and the purpose of the interview is to substantiate your responses to the selection criteria in your application. The style of questions can vary from behavioural, scenario or be straightforward, such as, how would you deal with a particular situation.

Putting in a convincing performance at a panel interview or other competitive selection forum is all about preparation.

Participants Outcomes:
• Prepare and research effectively for interviews
• Anticipate common interview questions
• Understand the key components of a selection criteria
• Develop a well written selection criteria
• Recognise and respond confidently behavioural questioning