Cancellation of Registration and Refund Policy

These terms and conditions, may be amended from time to time, and apply to the registration to attend a course or event offered by Learn4Results. By completing a registration, you acknowledge and agree that you have read and understood the terms and conditions set out below.

Cancellation Requests

Cancellation requests must be made in writing via email to

Cancellation requests will not be accepted via telephone.


Cancellation Fees

Face to Face Training

Cancellations or changes to bookings must be made more than Seven (7) business days before the course date and time. Otherwise, you will be charged for the full amount of the course.

The Learn4Results may, at its discretion, waive the cancellation fee in exceptional circumstances. Supporting documentation may be required.

Virtual Training

Cancellations or changes to virtual bookings will incur the full amount of the course from date of registration.

The Learn4Results may, at its discretion, waive the cancellation fee in exceptional circumstances. Supporting documentation may be required.


Non Attendance

  • If, in respect of a Registration, you or a substitute attendee do not attend without notice, there will be no refund 

Substitute Attendees

  • If you are unable to attend, a substitute attendee is welcome at any time (including on the day of the course).  Please advise of the name and email address of the substitute attendee.  No fee will be incurred for substituting another person.

Virtual Workshops

  • I agree that all lessons and any related material supplied by Learn4Results are secured by copyright, remain the property of Learn4Results. I understand that any unauthorised copying may constitute a breach of the Copyright Act 1968 (Cth) (as amended from time to time).
  • I agree that my log-in details for the Virtual Course cannot be shared. In the case that I do share these details with others it may lead to the cancellation of my enrolment.
  • I agree that it is my responsibility to check that the computer and internet service being used to access the Virtual Course is compatible with the minimum specification requirements that relate to the Zoom platform as per the guide here.
  • I agree to test my system prior to attending a Virtual Course using the test functionality at and should the test fail to seek support to rectify the issue.
  • I acknowledge and accept that Learn4Results cannot be held responsible for any technical problems encountered such as:
    • The operation of the internet and the World Wide Web, including but not limited to viruses
    • Any firewall restrictions that have been placed on your network or the computer you are using to access the Virtual Course
    • Failures of telecommunications links and equipment
    • Updated browser issues

Other Conditions

The Learn4Results reserves the right to cancel, postpone or re-schedule courses/programs due to low enrolments or unforeseen circumstances.  Learn4Results may also change fees, dates, locations, content, guests or conveners, or methods of delivery at its discretion. Learn4Results will endeavour to provide reasonable notice to participants of these changes.

The Learn4Results accepts no liability for any losses incurred as a result of changes to the course/program details.

Promotional Offers

Any promotional offers must be claimed at the time that the booking is made. We regret but no retrospective claims can be accepted.