Strategic Problem Solving and Decision Making

Duration: 1 Day

As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyse the possible causes, create options, select the most feasible option, and then implement it.

This workshop will help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.

Outcomes for Participants

  • Increase your awareness of problem solving steps and problem-solving tools
  • Distinguish root cause from symptoms to identify the right solution for the right problem
  • Improve your problem-solving and decision making skills through identifying your own problem-solving style
  • Improve your ability to participate in, and communicate about a collaborative problem- solving process
  • Recognise key rules of good decision making 

Topics Covered

  • Introduction and Overview
    • Defining Problem Solving and Decision Making
    • Factors that impact on Problem Solving and Decision Making
    • Types of Thinking
    • The Disney Strategy
    • The Problem Solving Process
  • Recognising and Identifying the Problem
    • Root Cause Analysis
    • Fishbone Diagram
    • Why Why
    • Mind Mapping
  •  Generating Alternatives and Making Decisions
    • Ingredients for Making Good Decisions
    • Brainstorming
    • Setting an Objective Criteria
    • Force Field Analysis
  • Role of the Subconscious Mind

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