Meetings are vital for management and communication. Properly run meetings save time, increase motivation, productivity, and solve problems. The aim of a well-run meeting is that whatever the subject, people feel afterwards that it took care of their needs, as well as the items on the agenda.

  • Define factors that contribute to successful meetings
  • Discuss how to design and structure effective meetings, including the appropriate use of agendas, meeting protocols and minutes
  • Record relevant actions
  • Define practices of an effective meeting ‘chairperson’ and/or meeting facilitator
  • Keep the meeting on track
  • Manage disengaged, emotional, and hostile attendees
  • Encourage participation while controlling the process
  • Close the meeting, set appropriate next steps, and assign responsibilities
  • Get the business of the meeting done effectively and efficiently
  • Effective meetings
  • Meeting preparation
  • Meeting purpose
  • Agenda guidelines
  • Meeting minutes
  • Recording actions
  • Meeting roles (chair, participants, minute taker)
  • Chairing an effective meeting
  • Managing people and processes

Opening a meeting

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