Most people have less formal authority than they need to carry out their responsibilities. Effective, innovative people know how to use informal, indirect authority to influence key stakeholders: their manager, peers, associates, customers, suppliers and staff.

Participants will learn how to expand their power and positive influence beyond your formal authority in order to get the job done.

  • Effectively use your power base to persuade others
  • Discuss the importance of preparation in being able to influence others
  • Communicate effectively up, down and across the organisation
  • Develop approaches to persuade others based on their individual personality style
  • Develop and implement key stakeholder analysis tools to influence others
  • Positively promote your ideas to implement change and achieve your goals
  • Negotiate win-win outcomes
  • What is managing up?
  • Benefits of managing up
  • Positional vs personal power to influence
  • Six key influencing strategies
  • Effective communication techniques
  • Your influencing style, and adapting this to influence others
  • Stakeholder analysis
  • Develop a stakeholder influence plan
  • Principles of negotiation
  • Preparing for a negotiation
  • Outlining key steps in principled negotiation

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