Business Writing for the Public Sector

Duration: 1 Day

Learning Outcomes

  • Understand the key principles of effective government writing
  • Create a written style that is interesting and easy to understand
  • Clarify your purpose for writing
  • Construct concise sentences and paragraphs
  • Use effective proof reading techniques
  • Identify different writing approaches, and know when to use them
  • Understand how to plan and structure a report
  • Develop succinct emails/letters that inform, persuade, and address complaints
  • Understand the importance of email etiquette

Topics Covered

  • Characteristics of effective government writing
  • Edit wordy phrases
  • Active and passive voice
  • Jargon and slang
  • Redundant words and expressions
  • Parallelism in writing
  • Sentence and paragraph construction
  • Tone and writing
  • Purpose for writing
  • Knowing your audience
  • Planning your writing
  • Direct / Indirect approaches Emails that:
    • request information
    • address complaints
    • persuade
  • Email etiquette
  • Effective proof reading
A public workshop is available for this course. Click here to book now

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